[logo] Solution: Cannot log in using SSL (e.g. jabber.org)

[Software]

wija

[Relevant platforms]

All platforms

>> Phenomenon

Cannot log in to a server such as jabber.org, when specifying "Use SSL". It causes an error such as "No trusted certificate."

>> Cause

This error is generated when there is no trusted certificate found for the server.

SSL (Secure Sockets Layer) encrypts communication with a server, keeping secrets of communication. But if validity of the server is not verified with a certificate, there is a possibility that you are under such danger as man-in-the-middle attack.

>> Solution

  1. If a trusted certificate for the server can be obtained, installing it using the standard way for your OS platform may solve this problem.
  2. If you are certain that the server is authentic, click on "Detail Settings..." button on the Login window, and make a check on "Allow untrusted certificate" on the Account Detail Settings window. Click on "Set", and then try logging in.